If you have any questions concerning your order, please contact Danel Farris at (918) 582-1911 x26 via email at danel.farris@halo.com OR Debbie Keathley at (918) 582-1911 x20 via email at debbie.keathley@halo.com. To expedite service, please have your sales order number ready.

CUSTOM PRODUCTS
For custom imprinted orders or products not featured in this web store, please contact Danel Farris at (918) 582-1911 x26 via email at danel.farris@halo.com OR Debbie Keathley at (918) 582-1911 x20 via email at debbie.keathley@halo.com.

HOW YOUR ORDER IS RECEIVED
When you submit an order, it is transmitted securely to our office in an encrypted format. For further information, please contact please contact Danel Farris at (918) 582-1911 x26 via email at danel.farris@halo.com OR Debbie Keathley at (918) 582-1911 x20 via email at debbie.keathley@halo.com.

ACKNOWLEDGEMENT
When we receive your order, we will email you an order confirmation within 24 hours.

PRODUCTION TIME
All U.S inventory orders will be shipped within 24-48 hours of order receipt (this does not include actual shipping time). Possible exceptions may occur due to backorders, etc. Inventoried products should arrive within 3-6 business days. Please contact Danel Farris at (918) 582-1911 x26 via email at danel.farris@halo.com OR Debbie Keathley at (918) 582-1911 x20 via email at debbie.keathley@halo.com if Rush Service is required.

CHANGING OR CANCELING YOUR ORDER
To change or cancel an order, please contact Danel Farris or Debbie Keathley immediately as there may be a chance that we have processed your order for shipment. We will take all reasonable steps to accommodate your request.

PAYMENT
Orders can be placed by using one of the following methods: You may choose to be billed or you may charge one of the following credit cards VISA, MasterCard, American Express or DISCOVER.