CUSTOMER SERVICE
If you have any questions concerning your order, please contact Customer Service at (800) 468-4332 or via email at orders@halo.com. To expedite service, please have your sales order number ready.

CUSTOM PRODUCTS
For larger quantities, custom imprinted orders, or products not featured in this web store, please contact Gary Armes at (310) 793-2222 or via email at gary.armes@halo.com.

HOW YOUR ORDER IS RECEIVED
When you submit an order, it is transmitted securely to our office in an encrypted format. For further information, please contact Customer Service at (800) 468-4332 or via email at orders@halo.com.

ACKNOWLEDGEMENT
When we receive your order, we will email you an order confirmation within 24 hours.

PRODUCTION TIME
Inventory items will ship within 24-48 hours. Please contact Customer Service at (800) 468-4332 or via email at orders@halo.com if rush service is required.

CHANGING OR CANCELING YOUR ORDER
To change or cancel an order, please contact an Account Executive immediately as there may be a chance that we have processed your order for shipment. We will take all reasonable steps to accommodate your request.

PAYMENT
You may choose to be billed or you may charge one of the following credit cards VISA, MasterCard, American Express, or DISCOVER.